All our pieces are crafted in small batches and sell out quickly. If the piece you’re looking for is unavailable, you’re welcome to email or message us to check if a made-to-order option is possible. We create each made-to-order piece slowly and with care. It usually takes around two weeks before your item is ready for delivery. If you’d like to proceed or have any other questions, simply reach out to Customer Care.

Once your order is placed, you’ll receive a confirmation email within a few minutes. If you don’t see it, kindly check your junk or spam folder, it sometimes hides there.If you still can’t find it or need assistance, feel free to reach out to Customer Care.

We accept most major payment methods for your convenience, including Visa, Mastercard, American Express, Apple Pay, and Google Pay. All transactions are processed securely.

We prepare each order with care before it leaves our studio. For local deliveries within Singapore, you can expect your parcel to arrive within 2-5 working days after dispatch.

For international orders, delivery times may vary based on your location. Typically between 7-20 working days.

If you need your order by a specific date, feel free to reach out to Customer Care. We’ll do our best to assist.

* Subject to delay during sale periods or peak festive seasons where there is a high volume of orders.

Sometimes, payments may not go through due to reasons like insufficient funds, incorrect card details, or security checks by your bank. We recommend double checking your card information and ensuring your bank has authorised the transaction. If the issue continues, you may want to try a different payment method or contact your bank directly for assistance.

Once an order is placed, you’re unable to amend it on your own. You’ll need to contact our Customer Care. We’ll be happy to assist and will do our best to fulfill your request.

Please note, once your order has entered the crafting, packing, or shipping stage, we’re unable to make changes.

That said, we understand that sometimes plans change. If you need to amend your order, reach out to us as soon as possible. We’ll explore possible solutions together.

Yes, we offer simple, eco-friendly gift wrapping as a thoughtful finishing touch.

If you’d like your order gift-wrapped, please let us know during checkout or contact Customer Care afterwards. We’ll prepare your package with care, keeping in line with our commitment to sustainability.

For security and delivery reasons, we are currently unable to ship to PO boxes, APO, or FPO addresses. We recommend providing a physical street address to ensure your order reaches you safely and on time.

Shipping costs vary depending on your location and the size of your order. Shipping rates to your address are calculated at checkout. Click here for the list of country zone shipping rates.

If you need to update your shipping address, please contact Customer Care as soon as possible after placing your order. We’ll do our best to help, provided your order hasn’t been packed or shipped yet.

Once the order is on its way, we’re unable to change the delivery address, but we’re here to explore any other possible solutions with you.

We don’t have a traditional retail store, but our studio in Singapore is open to visitors by appointment. It’s where we design, create, and share our work. A quiet space to experience our pieces in person.

Book a private appointment to reserve your spot and let us make your visit to Womb unforgettable. We’d love to welcome you.

You’re welcome to visit our studio in Singapore to experience our pieces in person. We create everything in small batches right here, and our studio is open for private appointments. It’s a calm space where you can try on designs, feel the fabrics, and take your time.

Book a private appointment now

We want you to feel comfortable and confident in your WOMB piece. You can find detailed measurements and fit notes on each product page to help guide you.

If you’re unsure or need personalised advice, feel free to reach out to Customer Care with your measurements. We’ll be happy to assist in finding the best fit for you.

You’re also welcome to visit our studio to try the pieces in person, by appointment. Book a private appointment now

We accept return or exchange within 14 days from the date of purchase on all regular-priced items for Singapore orders. To be eligible, items must be unworn, unwashed, and in their original condition with all tags and packaging intact.

To process a return or exchange, click here for more information. Please note that customised, made-to-order, and sale items are final and not eligible for return or exchange.

• Step 1: Login to select the item(s) you wish to return or exchange. Please include your new order number in the comments if applicable.
• Step 2: Kindly wait for our Customer Care team to contact you with further instructions.
• Step 3: You will receive a confirmation email once your return or exchange request is approved.

Please note, a SGD10 processing fee applies to all returns. Returned items must be in original condition with tags, labels, and packaging intact. Made-to-order, customised, and sale items are not eligible for return.

As a small, independent studio, we craft each piece with care and intention, often in limited quantities. The SGD10 processing fee helps us cover the time and resources involved in preparing, handling, and processing returns, while keeping our operations sustainable.

We appreciate your understanding and support, it allows us to continue creating consciously and minimise waste.

Once we’ve received and inspected your returned item, your refund will be processed within 5-10 working days.

Refunds will be issued to your original payment method. Please note that the SGD10 processing fee for returns will be deducted from the refunded amount.

If you don’t see the refund after this period, feel free to contact Customer Care.

Your refund will be issued to your original payment method, minus a SGD10 processing fee for returns. Shipping fees, if any, are non-refundable. We appreciate your understanding. This helps us honour our small-batch, sustainable approach.

If you have any questions about your refund, please feel free to reach out to Customer Care.

We thoroughly inspect each item before shipping to ensure it’s in top condition. If you receive a damaged item, please contact Customer Care immediately. Kindly provide a photograph of the damage and follow the steps outlined here Click here.

As a Womb Member, you'll enjoy a range of exclusive benefits, including:

• Sign up and get 100 Womb Points.
• Refer a friend and receive a SGD5 coupon.
• Earn 3 Womb Points for every $1 spent.
• Access discounts like $30, $50, $80, and more.
• Redeem points directly at checkout.
• View your order history and status.
• Enjoy an easier checkout process with saved personal information.
• Request returns or exchanges exclusively for Womb Members.

It’s fast and free to join. Become a Womb Member today and unlock more rewards!

Once you have created an account with us, an activation link will be sent to your registered email. You will need to click on this link to activate your account before you can log in for the first time. If you are a first-time user, Click here to join Womb Membership.

Login here to your account.

If you cannot remember your login email, please provide Customer Care with your name, address, and mobile number. We will do our best to help you recover your login email.

If you cannot remember your password, please click "Forgot password" at login and follow the instructions to reset. For security, we don't keep passwords.

Once you have created an account, you can manage your personal information by accessing the Account Settings page. Click here to update your profile details.

To start earning points, simply create an account and log in to make any purchase on our website. You'll automatically start earning points that can be redeemed on your next purchase.

Simply click on the Star Icon below to log in to your Rewards account. Choose the reward you wish to redeem for your order.

Once you have enough available points, select Redeem, then click Apply code within the panel. Your discount will be automatically applied at checkout.

After redeeming, your reward will appear under Your Rewards. Please note, only one reward can be used per order.

If you need any help, please reach out to Customer Care.

• 600 Points → $10 Discount
• 1200 Points → $20 Discount
• 1800 Points → $30 Discount
• 3000 Points → $50 Discount
• 5000 Points → $80 Discount

T&Cs Apply.

Joining our rewards program is simple and free. Just click the Sign Up button at the top of the page or when prompted during checkout, then follow the easy steps to create your account.

Once you’re a member, you’ll start earning points with every purchase and enjoy exclusive perks along the way.

If you need any assistance signing up, feel free to reach out to Customer Care.

Click on the Star Icon to check your balance.

There’s no limit to how many Womb Points you can earn. The more you shop, the more rewards you unlock! However, to redeem your points, a minimum purchase of $150–$1000 applies, ensuring the sustainability and fairness of our rewards program.

Unfortunately, rewards points cannot be combined with other promotions or discounts. Our rewards program operates independently and is not applicable alongside other offers.

Unfortunately, rewards points are non-transferable. They are linked to the account of the customer who made the purchase and cannot be transferred to another person or account.

Once you redeem your points, they are stored separately from your balance until you decide to use them. However, redeemed points are deducted from your total balance immediately, even if you don’t use them right away.

To make the most of your rewards, be sure to track both your balance and redeemed points. If you have any further questions or concerns regarding your rewards points, please do not hesitate to contact Customer Care for assistance.