We offer free shipping locally. For worldwide shipping, please see our rates at Shipping Information for more information.

Please email customercare@womb.com.sg to make any changes to your order.

Once your order has shipped, you will receive an confirmation email with a tracking number.

We accept returns on merchandise in their original purchase condition (unworn, unwashed, unaltered), attached with all original garment tags still securely fastened, and in otherwise perfect condition items. Should you receive a defective product, please contact customercare@womb.com.sg  within 14 days from the date of order delivery to return the item(s) to us. We will arrange for our appointed courier to pick up the item(s) from you, and proceed to send you a replacement item. This service requires a printer to print out the shipping bill.

Items that are damaged as a result of wear-and-tear and/or inappropriate wash care will not be accepted for returns.

Just email customercare@womb.com.sg  and we’ll take you through the process.

We will process the returns with a credit note valid for 45 days once the returned items are received in their original purchase condition.

During this circuit breaker period, due to temporary store closure, we have included a one-time free local return or exchange on sale merchandise and also extended our return policy to 45 days from the date of order delivery.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. You will be responsible for import duties, fees and taxes upon delivery of your international order. This charge is determined by your local customs authority. We suggest contacting your local customs office for additional information on these charges.

It depends on where you are. Orders processed here will take 1-5 business days to arrive. Overseas deliveries can take anywhere from 3-14 business days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be receiving a tracking code once order has processed.

The care instructions on our garments labels will give you advice on how to best care for your garment, making sure that they remain long-loved favourites for years to come.

WOMB strongly recommend hand-wash or gentle machine wash. You can wash light colours on a standard cycle in the washing machine, whilst coloured or darker colours should be washed separately to avoid transfer.

WOMB always try to re-stock our popular styles to give you the best possible selection. So please sign up here and keep your eye out! If there is a particular styles you would like to enquire about, please contact customercare@womb.com.sg 

Please expect delay in replying your emails after business hours or during weekends and public holidays.

If your discount code isn’t working, please try the following…

Check that the code is keyed at check out DISCOUNT field in the shopping cart.

Check that the code is spelled correctly and no extra characters or spaces have been included.

Check that the promotion criteria has been met e.g. Is the promotion out of date or has the minimum spend requirement been met?

Try emptying your browser’s cache or

Contact WOMB customercare@womb.com.sg who will be able to assist you further.

Please expect delay in replying your emails after business hours or during weekends and public holidays.

WOMB accept payments made with the following credit cards: VISA, MasterCard, AMEX. We are also delighted to be able to accept PayPal, Apple Pay and Google Pay. WOMB cannot accept orders paid for by cheque, postal order or proforma invoices.

It’s always great to hear from people who are inspired by the pieces we design. If you would like more information about who we are and what we value, please contact marketing@womb.com.sg

We are always happy to hear when someone wants to work with us! You can apply be sending us your updated resume, portfolio, past experience, education, skills, preferred specializations, expected salary and position applied to careers@womb.com.sg. Good luck!

We are always open and excited about brand partnership and franchise. If you are interested in opening a WOMB franchise or enquire on wholesale or partnership, please contact business@womb.com.sg